When do we collect information?
We may collect information about you anytime you interact with Rally Management, Inc such as when you (i) access or browse our website, (ii) transact business with us, (iii) communicate with us either by e-mail, over the telephone or in any other manner, (iv) request information about our facilities.
What information do we collect?
Information we collect is generally of two types– personally identifiable information and non- personally identifiable information.
Personally identifiable information comprises any information that can help us identify or locate an individual, including, without limitation, an individual’s name, address, e-mail address, telephone number and financial information not publicly available.
Non-personally identifiable information comprises information that does not by itself identify an individual. This information generally includes anonymous information about an individual’s use of our website that includes, among other things, information concerning date and time of visit, the pages of the website visited, path through the website, IP address, the type of browser and operating system used.
How do we collect your personal information? And why?
We do not collect personally identifiable information, except when you specifically and knowingly disclose such information. This information is generally collected when you fill out forms or applications available online or at our offices, fill out surveys, enter promotional events or correspond with us. If you disclose your personal information, we will only store and use such information that we need to meet your requests and our legitimate business objectives.
If you contact us by telephone, e-mail or letter to provide feedback, comments or inputs or for any other reason, we may keep a record of that correspondence and collect your personal information to process your enquiries, respond to your requests and improve our services.
Usage Tracking: Use of IP Addresses
An IP address is a number that is automatically assigned to your computer whenever you’re surfing the Internet. Web servers, the main computers that serve up web pages, automatically identify your computer by its IP address. Rally Management, Inc collects IP addresses for the purposes of system administration, reporting aggregated information, and to audit the use of our site. When Customers request pages from the Rally Management site, our servers log the Customers’ IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a Customer’s session will be logged, but the Customer remains anonymous to us. We can and will use IP addresses to identify a Customer when we feel it is necessary to enforce compliance with our house rules or terms of service or to protect our service, site, customers or others from potential harm.
Use of ‘Cookies’
How do we share the information that we collect?
Our Service Providers and Strategic Partners
We may disclose your personally identifiable information to our service providers and strategic partners. For instance, we will disclose your credit card information to our financial service providers and banks for processing. These third party service providers and partners will have access to personal information needed to perform their functions but may not use it for other purposes.
We may disclose your personally identifiable information or otherwise use such information to communicate with you if required or permitted to do so by law or in the good-faith belief that such action is necessary to: (i) conform to legal requirements or comply with legal process or any governmental request; (ii) protect and defend our rights or property; (iii) enforce our applicable service agreements; or (iv) protect the personal safety or interests of our employees and consultants, other users of the website, or members of the public in urgent circumstances. We may also disclose any of your personal information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion, in order to protect our legitimate legal and business interests.
We have put in place encryption software, which fully encrypts or distorts all data you submit to us through the use of this electronic form (‘Items’). This encryption will be processed at 128 bits, making it a difficult code to hack into without the appropriate decoding software. Your personal data is immediately encrypted as you send it to us, and we then decode the encrypted data and use the converted data to process the aforementioned Items. We also work very hard to ensure that our employees are aware of the sensitivity of the data submitted to us and that they handle it with care, being careful not to allow any improper access by third parties.
Because the security of all Information associated with our customers is of utmost concern to us, we periodically review and improve our security and privacy policies as necessary when new technology becomes available. We exercise great care in providing secure transmission of your Information from your PC to our servers. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect your Information, Rally Management, Inc can’t ensure or warrant the security of any information you transmit to us online, and you, therefore, do so at your own risk. Once we receive your transmission, we use industry standard efforts to safeguard the confidentiality of your Information, such as firewalls and Secure Socket Layers, and our encryption techniques, as well. It is important, however, to remember that, despite these state of the art precautions, ‘perfect security’ does not exist on the Internet.
During the online account registration process you can review, change or remove the information you have submitted. We aim to keep our information about you as accurate as possible and encourage you to promptly update your information if it changes. You may, at any time, access your information to update, modify or delete any inaccuracies by accessing your account through the website. You may also request us to remove your account information from our databases and we will try to remove as much information as possible. However, as we generally keep information related to past transactions for our records, we will not be able to completely remove your information.
Acceptance of these Terms
Questions and Comments
Rally Management - Property Management
Serving Calgary and Surrounding Areas
9220 Bonaventure Drive SE, Suite 110
Calgary, AB T2J 6S5